Capabilities that Can Dramatically Improve How You Work
Business Process Management (BPM) is used within organizations to address a variety of needs and requirements. And, as with any tool, reaching some short-term goals often takes precedent over utilizing all the capabilities available.
Our customers tell us that BPM can impact a broad set of their operations and provide insights not previously available. They tell us that BPM is a way to run a business—and that the streamlining their processes (the P in BPM) are what make them successful.
There are three factors within Process Director that help organizations to become more efficient at achieving their business goals:
Processes in the context of timelines
There is no point in initiating a process without having an end point that signifies completion or success. As surprising as it may seem, most process tools have been created to achieve workflow and task-orientation alone— and neglect to consider that tasks are meant to be delivered according to time frames. This is not only limiting to the business, but also prevents users from becoming smarter read more
Workflow is Changing how Government and Non-Profits Operate
Start-ups across the United States appear to be fat and happy as billions of dollars are poured into their accounts and astronomical valuations enable them to make acquisitions and pay hefty salaries. Yet while the economy is purring along with increasing vibrancy, there are still sectors that do not necessarily luxuriate in the spoils of a booming economy.
Government agencies and non-profit groups, on the other hand, frequently deal with shrinking budgets despite an increased demand for services. People want more, however resources are not always available to address their needs. And, although it can be a major factor, technology alone cannot do what is required. As a result organizations are seeking better ways to run their operations. Workflow and business process management (BPM) are being recognized by government entities and non-profits as providing a framework that facilitates sustainable change while contributing to significant cost savings and enhancing efficiency.
Most enterprises look to technology to solve issues of read more
Our Value Estimator: What Does Efficiency Look Like?
A ‘typical enterprise’ is tasked with many distinct activities that ultimately (and ideally) contribute to the bottom line. That is what drives the structure —and energy —of the business. Within the number of different functions that take place every day, most groups work on improving how they operate. They focus on increasing productivity and efficiency. They believe, as we do, that with greater efficiency comes greater insight, management— and, ultimately, business optimization.
Increasing efficiency is not a simple task. It is, however, achievable in organizations that have given serious thought to applying and improving their business processes, while leveraging investments in technology and infrastructure. With a focus on efficiency, and an appreciation for company culture, employees are free to be more productive — and expend fewer cycles on redundant tasks.
A ‘typical enterprise’ is tasked with many different activities that ultimately (and ideally) result in an increase in profits. That is what drives the structure and energy of the business. Within the different functions that take place every day, most groups, whether or not they contribute directly to revenue generation, work to improve how they operate. They focus on increasing productivity and efficiency. The belief is that with greater efficiency come greater insight and management— and, ultimately, business optimization.
Increasing efficiency is not a simple task yet it is achievable for organizations that give serious thought to applying and improving their business processes, while leveraging existing investments in technology, infrastructure and company culture. With a focus on efficiency, employees are free to be more productive and fewer cycles are spent on redundant tasks.
BP Logix customers have realized significant improvements in addressing their workflow and process automation needs. What usually helps these customers read more
How business processes support internal policies and prevent data breaches
A recent breach of conduct by an employee has put Comcast in the hot seat for abusive and inappropriate behavior directed at a customer. Although a disgruntled member of the Comcast team changed the name of the customer (to a derogatory term) this is not the first time the company has faced these types of issues. Beyond being abhorrent behavior, this kind of action also damages the image and credibility of a brand.
It’s reasonable to ask how Comcast could have avoided this situation. Like any organization of 150,000+ employees, there are some bad apples. Internal policies exist, however – and training teaches employees what is —and is not— acceptable behavior. Policies alone, however, will not prevent this kind of action from happening….
In every organization, policies are merely guidelines; they are not always widely known (we agree that they ‘should’ be) and are often difficult to enforce. Policy is, however, a legal shield— one that provides neither oversight nor read more