Workflow Director Helps Transplace Keep Business Moving December 30, 2009
Posted by bplogix in Buzz About BP Logix, Customer Experiences.trackback
When some of the world’s largest shippers need their goods moved, they turn to Transplace – an elite provider of transportation management services and logistics technology. Yet when Transplace found its own internal business processes stuck in the slow lane, they chose Workflow Director from BP Logix to get them moving!
In particular, the manual process for paying contracted carriers was labor and time intensive. ”It came down to relying on users to let us know that Transplace had received the legal documents we required,” said Vince Biddlecome, Executive Vice President and Chief Technology Officer for Transplace. “There was room for manual errors that we wanted to eliminate.”
Workflow Director – which Biddlecome calls ‘cost-effective and unparalleled in functionality” – was implemented in less than two months, allowing Transplace to image and store all carrier contracts, customer contacts and pricing documents. Transplace quickly benefitted from reduced time spent processing invoice-related documents, the ability to retrieve documents more quickly and allowing customers to access documents themselves.
Read the entire Transplace case study and understand why Biddlecome says, “Our experience with BP Logix has as much to do with what makes the product superior as it does with the BP Logix team itself. We think of them as more than just a software company – they are our partners.”
Workflow Director from BP Logix is Web-based software that provides storage, categorization and search capabilities for all documents, electronic forms (eForms) and workflow processes and provides visibility into business processes.
